Booking and Cancellations
We recommend booking in advance to secure your spot. If you need to cancel or reschedule, please notify us at least 24 hours beforehand.
Late Arrivals
We allow up to 10 minutes of delay. After that, your appointment may be rescheduled or canceled depending on availability.
Refund Policy
Services rendered are non-refundable. If there’s an issue, please reach out — we’ll do our best to make it right.
Products and Liability
We aim to offer high-quality products. We are not responsible for adverse reactions not previously disclosed.
Privacy
Your personal data will only be used for scheduling, contact, or related promotions. We never share your information with third parties.
Services:
All services provided (such as haircuts, styling, color treatments, etc.) are non-refundable as they involve time, materials, and personalized work. If you're not satisfied with the result, please contact us within 24 hours and we’ll do our best to offer a solution or adjustment.
Products:
Returns are only accepted for unused products in their original packaging within 7 days of purchase. Opened, used, or damaged items (due to misuse) cannot be returned.
Refunds will be issued once the product is received and inspected.
Refunds:
Approved refunds will be processed using the original payment method and may take 5 to 10 business days depending on your bank.
Contact:
For questions or concerns, feel free to reach out via WhatsApp or email.
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